FAQ / Help Center

Frequently Asked Questions

What does Frugalmax help me do? It gives you one place to see where your money went, what is left in each budget, and which recurring payments are coming up. The goal is simple: fewer end-of-month surprises and a clearer view of your everyday spending.

Is Frugalmax free? The everyday tracker is free. Frugalmax Pro is optional and adds eligible premium tools. The Pro screen shows the available monthly and yearly options and the current price for your region. You do not need to connect a bank account to use the app.

Does it work without an internet connection? Most of the day-to-day app works offline, including expense logging, budgets, wallets, goals, recurring transactions, and your local history. Cloud Sync requires an active Frugalmax Pro subscription and an internet connection. Fresh exchange rates, barcode lookups, voice parsing, and the Pro AI receipt scanner also need internet. Basic on-device receipt scanning can work without internet.

Where is my financial data stored? By default, your records are kept on your device. Signing in manages your account but does not include free cloud storage. If you have active Frugalmax Pro and enable Cloud Sync, Frugalmax stores the financial data needed for cloud backup and multi-device sync. Cloud receipt copies are also limited to active Pro access. See our Privacy Policy for the details.

How does receipt scanning work? The basic scanner uses on-device OCR to read useful details from a clear receipt, such as the total and currency, and it may suggest a category. Pro AI scanning can extract more detail, including line items, but it needs an internet connection and active Pro access. You can use it without creating a Frugalmax account. Always check the result before saving it. If the scan misses something, you can edit it or enter the expense yourself.

Can I log an expense with my voice? In supported screens, you can describe a purchase out loud. The smart parser needs an internet connection. Signed-in free users can use the available voice trial, and Pro users can use it without creating a Frugalmax account. Check the amount, date, wallet, and category before saving.

Can I track subscriptions and bills? Yes. Add a recurring payment with its amount, frequency, wallet, and next due date. Frugalmax can record the upcoming transactions and set a local reminder for an upcoming payment. It does not connect to your bank or cancel subscriptions for you.

Can I create a budget? Yes. You can set daily, weekly, or monthly budgets and see how much remains. The app helps you keep track of your plan; it is not financial advice.

Does it support different currencies? Yes. You can choose from the supported currencies, including currencies such as IDR and JPY that do not use decimal subunits. Fresh exchange rates require internet access. Barcode lookup and currency conversion are separate tools, so check the currency before saving a transaction. Choose your base currency before adding your first transaction, because changing it later may be restricted to protect existing records.

Can I use Frugalmax with another person? Yes. Shared wallets let you invite another person with a code and keep shared transactions together. A free Frugalmax account and an internet connection are required. Pro is needed to create and manage a shared wallet; a free signed-in user can join with an invite code.

Can I forward receipt emails to Frugalmax? Yes. Email receipt forwarding is a Pro feature. It requires a free Frugalmax account because your private receipt address is tied to your account, plus an internet connection to process forwarded receipts.

What is Frugalmax Pro? Pro is an optional monthly or yearly subscription shown on the in-app Pro screen. It is managed through Google Play and RevenueCat. Pro status is checked when you use an eligible premium tool. If you already paid, open the Pro screen and choose Restore purchases using the same store account.

Can I watch an ad instead of subscribing? If the optional rewarded-credit option is available in your version, you can choose to watch a rewarded ad and receive one or three in-app credits for eligible Pro actions. Credits are not money, cannot be transferred, and do not turn a free account into a permanent Pro subscription. The reward is added only after the ad reports a completed view.

Can I export or delete my data? Yes. You can export your records as CSV or Excel and use the backup and restore tools. You can also delete your account from the app settings. Account deletion is permanent, so export anything you want to keep first.

Is my data private? Frugalmax is built to keep normal records local first, and you can lock the app with your device’s Face ID or fingerprint. Some optional features send limited data to the service needed to provide that feature. Our Privacy Policy explains what is shared and why.

How do streaks and share cards work? Frugalmax can track your logging streak and create a share card you can save or share. A streak is simply a record of keeping up with your own logging habit. It does not affect your balance or subscription.

What should I do if something is not working? Check that the app is up to date, make sure you are online if the feature needs it, and try entering the transaction manually. If the problem continues, email hi@frugalmax.xyz with the device, app version, and a short description of what happened. Please do not send passwords or full financial records in email.